Planning around your reefer operation
We help clarify the broker’s shipment instructions, pickup and delivery windows, and communication contacts before you approve the load. Share your reefer capabilities and any commodity restrictions. You remain responsible for operating your equipment and following the agreed shipment requirements, while we help coordinate communication and paperwork.
What to share with the dispatch desk
- Trailer dimensions, payload, and reefer equipment capabilities
- Commodity restrictions and operational limitations
- Current location, next available time, and appointment constraints
- Preferred lanes, home-time needs, and contact preferences
Dispatch support from planning to paperwork
Our support includes load planning, rate negotiation, broker and carrier communication, paperwork and invoicing support, factoring coordination, and detention assistance. We discuss the service scope and fee before you commit. Available freight and final terms depend on the equipment, lane, and timing.
You stay in control of your truck and approve every load. Tell us your preferred lanes and home-time needs so we can discuss options across the lower 48.
Review our rate approach and service pricing and how dispatch onboarding works. If you are asking about operating under a carrier lease-on arrangement, see our separate MC lease-on information.
Frequently asked questions
Can you help clarify refrigerated shipment instructions?
We coordinate questions with the broker so the instructions and appointments are clear before you accept. Any uncertainty should be resolved before moving the shipment.
Can you help with detention documentation?
We can help coordinate communication and supporting documents. Payment depends on the agreed terms and the parties reviewing the request.
Start with your equipment and location
Send your equipment details, current city or ZIP, availability, and preferred lanes. The dispatch desk will review your information and explain the next step.